This Privacy Policy ("Policy") is issued on behalf of the 7dbd platform ("we", "our" or "7dbd") and applies to all services on the website https://7dbd.lat. This Policy governs our data relationship with players in Bangladesh ("you" or "user"). By using 7dbd's services, you are considered to have accepted the terms of this Policy.
Important: This platform is for persons aged 21 and above only. We do not knowingly collect information from minors. If we find evidence that information from a minor has been collected, we will delete it immediately.
What types of information are collected
7dbd collects the following types of information in order to provide you with a fair and secure service:
1.1 Information You Provide Directly
Information you provide when creating an account or using our services, such as:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form — not readable by us)
- Payment-related information (such as the required details of your bKash, Nagad, Rocket or Upay account)
- Document information submitted for identity verification
1.2 Automatically Collected Information
When you visit the 7dbd website or use our services, certain information is automatically recorded for technical reasons:
- IP address and device type
- Browser type and operating system
- Browsing activity on the website and session duration
- Information obtained from cookies and similar tracking technologies
- Referral source (how you arrived at our site)
1.3 Transaction-Related Information
7dbd stores records of your financial activity — including deposits, withdrawals and bonus usage — on its secure servers. These records are maintained for financial transparency and for resolving any disputes.
Purpose of using information
7dbd uses collected information only for legitimate and necessary purposes, which include:
- Account creation, management and verification
- Processing deposits and withdrawals and maintaining transaction history
- Providing bonuses and promotional benefits
- Customer support — assistance via 24/7 live chat and email
- Monitoring necessary to prevent fraud and money laundering
- Platform security and technical improvement
- Ensuring responsible gaming and imposing limits where necessary
- Dispute resolution and fulfilling legal obligations
Clear commitment: Your personal information is not sold or rented to third parties. 7dbd never transfers information for marketing purposes without your consent.
Information sharing and disclosure
7dbd may share information with third parties in the following limited and specific circumstances:
3.1 Service Providers
Payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers and game providers may receive the minimum information necessary to carry out their specific responsibilities. These parties are required to comply with our privacy standards.
3.2 Legal Obligations
Information may be disclosed where required by a court order, a lawful request from a legal authority, or applicable law. In such cases, 7dbd always provides only the minimum information necessary.
3.3 Fraud and Security
Relevant information may be shared with appropriate authorities to prevent and investigate fraud, money laundering or other unlawful activity.
Data protection and security
7dbd treats the protection of your information as its highest priority. We take the following technical and organisational measures:
- SSL (Secure Socket Layer) encryption — active on all data transmissions
- Passwords stored using strong hashing algorithms
- Access to sensitive information is strictly controlled — only authorised staff can access it
- Regular security audits and vulnerability assessments
- Firewall and intrusion detection systems active
- Secure data backup and recovery procedures
While we follow the highest industry standards, no digital system is entirely risk-free. You also have a role in protecting your information — keep your password confidential and do not share it with anyone.
Cookies and tracking technologies
The 7dbd website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential cookies: Required for the basic functionality of the site, such as maintaining login sessions.
- Functionality cookies: To remember your preferences, such as language choice.
- Analytics cookies: To understand site usage patterns — these contain no personal identification.
You can control or disable cookies by changing your browser settings. However, disabling essential cookies may limit some functionality of the site.
Data retention period
7dbd retains your information only for as long as necessary. The general policy is:
- All account information is retained while the account is active.
- Financial transaction records are kept for a specified period after account closure in accordance with applicable regulations.
- Certain information may be retained for a longer period for legal or investigative purposes.
- Marketing-related information is deleted after you withdraw your consent.
Your rights
As a user of 7dbd, you have the following rights:
7.1 Right of Access
You may contact us at any time to find out what information of yours we hold and how it is being used.
7.2 Right to Rectification
If any information in your account is incorrect or incomplete, you may request a correction. This process can be completed through our support team.
7.3 Right to Erasure
In certain circumstances you may request the deletion of your information. However, this right may be limited where there are legal obligations or ongoing investigations.
7.4 Right to Object to Processing
You may object at any time to the use of your information for marketing or other non-essential purposes. We will process such requests in a timely manner.
7.5 Right to Data Portability
You may request certain account-related information in a structured, commonly usable format. Please contact our support team regarding this.
Protection of minors
7dbd is a 21+ platform. Minors are strictly prohibited from participating in this service. We do not knowingly collect information from minors. If it is established that information from a minor has been collected unknowingly, we will:
- Delete that information from our systems immediately.
- Close the relevant account without delay.
- Notify a parent, guardian or authority if necessary.
If you believe a minor is using this platform, please notify our support team immediately.
Third-party links
The 7dbd website does not contain links to third-party websites. However, our payment partners such as bKash, Nagad, Rocket and Upay have their own privacy policies that apply to their respective services. 7dbd is not responsible for how these parties use information.
Changes to the policy
7dbd may update this Privacy Policy from time to time. If any significant changes are made, we will provide notice on the website's main page or to your registered email. Continued use of the platform after any changes means you are considered to have accepted the updated policy. We therefore encourage you to visit this page regularly.
Contact and complaints
If you have any questions, concerns or complaints about this Privacy Policy, please contact us. Our data protection team will process your request as quickly as possible.
Contact Us
[email protected]
24 hours a day, 7 days a week — support available in Bengali and English
Privacy-related requests are processed as quickly as possible